Terms of service

This website is operated by Munroe Extensions. Throughout the site, the terms “we,” “us,” and “our” refer to Munroe Extensions. Munroe Extensions offers this website, including all information, tools, and services available from this site, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any portion of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website. Your continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services.

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SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you have given consent for any minor dependents to use this site. You may not use our products for any unlawful or unauthorized purpose, nor violate any applicable laws, including copyright laws. Transmission of viruses or malicious code is strictly prohibited. Any violation of these Terms will result in immediate termination of service.

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SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Content submitted by users (excluding payment information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, sell, resell, or exploit any portion of the Service without express written permission. Headings are included for convenience only and do not affect interpretation.

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SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible for inaccurate, incomplete, or outdated information on this site. Content is provided for general information only and should not be relied upon as the sole basis for decisions. We reserve the right to modify site content at any time without obligation to update.

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SECTION 4 – MODIFICATIONS TO SERVICE & PRICING

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without liability.

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SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities. Returns and exchanges are governed strictly by our Return Policy. We do not guarantee color accuracy across devices. We reserve the right to limit sales, quantities, pricing, or discontinue products at any time without notice.

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SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders at our discretion. You agree to provide current, complete, and accurate billing and account information and to update this information promptly.

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SECTION 7 – OPTIONAL TOOLS

Third-party tools are provided “as is” and “as available” without warranties. Use of these tools is at your own risk.

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SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party content, products, or services linked through our site. Any issues must be addressed directly with the third party.

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SECTION 9 – USER COMMENTS & SUBMISSIONS

You grant Munroe Extensions the right to use, edit, publish, and distribute any submissions you provide. We are not obligated to maintain confidentiality, compensate, or respond to submissions. You are solely responsible for the content and accuracy of your comments.

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SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

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SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is inaccurate, without prior notice.

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SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful purposes, infringing on intellectual property, spreading malware, collecting personal data, or engaging in abusive or discriminatory behavior. Violations may result in termination of service.

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SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

All services and products are provided “as is” and “as available.” Munroe Extensions shall not be liable for any damages arising from use of the Service or products, to the fullest extent permitted by law.

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SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Munroe Extensions, its owners, affiliates, employees, and partners from any claims arising from your breach of these Terms or violation of any law.

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SECTION 15 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions shall remain valid.

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SECTION 16 – TERMINATION

These Terms remain effective until terminated by either party. We may terminate access without notice if you fail to comply with these Terms.

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SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Munroe Extensions and supersede any prior agreements.

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SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Georgia, United States.

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SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of changes.

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SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to:
📧 munroeextensions@gmail.com

Messaging & Service Communications

We reserve the right to modify, change, or discontinue any telephone number or short code used to operate our services at any time. You will be notified of such changes when required. You acknowledge and agree that messages sent to a telephone number or short code that has been changed, including STOP or HELP requests, may not be received, and Munroe Extensions shall not be responsible or liable for honoring requests made to outdated numbers or short codes.

To the fullest extent permitted by applicable law, Munroe Extensions is not liable for any failed, delayed, or misdirected delivery of information transmitted through the Service, any errors in such information, or any actions taken or not taken in reliance on the Service or its content.

Your privacy is important to us. Please review our Privacy Policy for information regarding how we collect, use, and protect your personal data.

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Arbitration and Class Action Waiver Agreement

1. Arbitration Agreement

By accessing, using, or purchasing Munroe Extensions products or services, you agree that any dispute, claim, or controversy arising out of or relating to:
• these Terms or any alleged breach;
• your access to or use of the Munroe Extensions website, services, or materials; or
• any alleged violation of federal, state, or local laws

(each, a “Claim”) shall be resolved exclusively through final and binding individual arbitration, rather than in court, except as expressly provided below.

Arbitration shall be administered by the American Arbitration Association (AAA) in accordance with its applicable rules.

Arbitration is a private dispute resolution process in which disputes are decided by a neutral arbitrator instead of a judge or jury. The arbitrator shall issue a written decision explaining the findings and conclusions upon which the award is based. Each party shall bear its own attorneys’ fees, expert fees, and costs unless otherwise required by law.

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a. Arbitration Procedures
• Arbitration shall be conducted by a single arbitrator
• The arbitration shall take place in the State of Georgia, unless the parties mutually agree to conduct it remotely (by phone, video, or written submission)
• This Arbitration Agreement is governed by the Federal Arbitration Act (FAA) and, to the extent applicable, the laws of the State of Georgia, without regard to conflict-of-law principles
• All issues regarding the validity, enforceability, scope, or interpretation of this Arbitration Agreement shall be decided exclusively by the arbitrator

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b. Opt-Out of Arbitration

You may choose to opt out of this Arbitration Agreement by providing written notice within thirty (30) days of your first purchase from Munroe Extensions (the “Opt-Out Deadline”).

To opt out, you must send written notice including:
1. Your full name
2. Your mailing address
3. A clear statement that you do not wish to resolve disputes through arbitration

Opt-out notices must be mailed to:
Munroe Extensions
[Insert Business Mailing Address]

Your decision to opt out will not affect your relationship with Munroe Extensions. You are responsible for ensuring we receive your opt-out notice. Notices received after the Opt-Out Deadline will not be valid.

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2. Class Action Waiver

To the fullest extent permitted by law, you and Munroe Extensions agree that all Claims must be brought solely in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action.

The arbitrator may not consolidate claims, preside over class proceedings, or hear claims on a representative basis unless both parties agree in writing.

If a court of competent jurisdiction determines that any portion of this Class Action Waiver is unenforceable, that determination shall apply only to the specific portion deemed unenforceable, and the remainder of this agreement shall remain in full force and effect.